Reception service from 8:00 to 13:30. Remote reception service available until 20:00.
Info and reservations from 8:00 to 20:00.
Check-in by 8:00.
Self check-in after 13:30.
All rooms are available after 13:00.
Check-out by 10:30.
Late check-out available on request with extra charge.
It is possible to book one of our rooms by bank transfer or payment at the hotel. In this case, to guarantee the reservation, the guest will be required to provide a credit card. The reservation will be confirmed only upon receipt of payment or credit card details. The payment in the structure is made at check-in, together with the delivery of the keys and guest registration.
We accept cash and credit cards Visa, Vpay, Mastercard, Maestro, ApplePay, Gpay, Discover, American Express, Diners Club, Union Pay.
Any cancellation of reservation must be communicated in writing. Please refer to your booking confirmation for cancellation conditions.
Just in case of cancellation or changes up to 2 days before your arrival, no fee will be charged. If cancelled or modified later than 2 dats before the date of your arrival, 50% of the total amount of your reservation will be charged to the credit card provided as assurance.
This cancellation policy is not valid for the discounted Non-Refundable rate (in this case the booking amount will be charged at the time of reservation and will not be refunded in case of cancellation). No refund is due to the guest who decides to interrupt the stay already undertaken and is therefore required to pay for the entire stay booked.
In case of no-show, the deposit will be retained, or 50% of the entire stay will be charged to the credit card given as a guarantee.
The amount foreseen for the tourist tax is 1,50 € per person per day. For stays of more than 4 nights, from the fifth night onwards the tourist tax is not due. Residents of the Municipality of Palermo and children under 12 years of age are exempt from paying the tax.
Children up to 4 years old do not pay any supplement if they stay in beds already present in the structure, but the rental of a cot provides an extra charge of 10 € per day.
The laundry service costs 8 €.
Due to the presence of private occupants inside the building, we recommend a behaviour respectful of their tranquillity, especially in the evening and at night.
The possibility of receiving visits and other guests other than those staying in the Guest House must be agreed with the property.
Smoking is forbidden in the rooms and in all common areas, except for the terrace.
The Management declines any responsibility for outages due to non-supplies, accidental failure of the equipment or other causes of force majeure. The Management declines any responsibility for damages caused by other guests, atmospheric events, natural disasters, epidemics, diseases.
The Management declines any responsibility for the loss, theft and/or damage of objects left in the rooms and for any damage to people or things.
Small dogs are accepted by prior agreement with the Management.