Reception service from 8:00 to 13:30. Remote reception service available h24.
Info and reservations from 8:00 to 22:00.
It is possible to check-in from 8:00.
Self check-in after 13:30.
The rooms are available after 12:00.
Check out by 10:30 a.m.
Late check-out by 12:00 p.m. available on request. Supplement €10,00.
It is possible to book our Maison by a credit card. It is also possible to book it by a bank transfer equal to the 50% of the total amount of your stay.
Your reservation will be confirmed when time for receive your credit card details.
We accept cash and credit cards Visa, Vpay, Mastercard, Maestro, ApplePay, Gpay, Discover, American Express, Diners Club, Union Pay.
Any cancellation must be communicated in writing. Please refer to your booking confirmation for your cancellation policy.
In case of changes or cancelltion up to 14 days before your date of arrival, no fee will be charged. For cancellation later than 14 days before your date of arrival, 50% of the total amount of your stay will be charged to the credit card provided as assurance.
This cancellation policy is not valid for the Non-Refundable rate (in this case the booking amount will be charged at the time of reservation and will not be refunded in case of cancellation).
No refund is due to guests who decide to interrupt their stay. They will be required to pay for the entire reservation.
In case of no-show, the deposit will be retained, or 50% of the entire stay will be charged to the credit card given as a guarantee.
The amount of the city tax is €1,50 per person per day just for the first 4 nights. Free from the 5th night.
Residents in the Municipality of Palermo and children under 12 years old are exempt from paying the tax.
Children up to 4 years old do not pay any supplement.
Due to the presence of private homes in the building, we recommend a respectful behaviour for their tranquillity, especially in the evening and at night.
The possibility of receiving visits and other guests must be agreed with the property.
Smoking is forbidden in the rooms and in all common areas, except for the terrace.
Management declines any responsibility for disservice due to non-supplies, accidental failure of the equipment or other causes of force majeure. The Management declines any responsibility for damages caused by other guests, atmospheric events, natural disasters, epidemics, diseases.
Management declines any responsibility for the loss, theft and/or damage of objects left in the apartment and for any damage to people or things.
Small dogs are accepted by agreement with the Management.